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BetterU Privacy Policy

Last Updated: January 25, 2026

1. Introduction

BetterU LLC ("BetterU," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web applications (the "Service").

2. Information We Collect

Account Information: Email address, username, and password (securely hashed).

Profile & Usage Data: Profile details you choose to provide (e.g., name, age, gender); wellness activity data (workouts, hydration logs, mental health check‑ins); device information (model, operating system) and app usage statistics.

Automatically Collected Data: IP address, device identifiers, language preference, crash reports, and performance metrics.

Third‑Party Integrations: Data from connected services (e.g., health platforms) when you choose to link them.

3. How We Use Your Information

We use your information to:

  • Create, manage, and personalize your account;
  • Provide, improve, and troubleshoot the Service;
  • Communicate with you about updates, promotions, and support;
  • Analyze trends and usage to enhance features;
  • Detect, prevent, and address technical or security issues.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Service Providers: Vendors who perform functions on our behalf (hosting, analytics, email delivery), limited to what they need to provide those services;
  • Legal Authorities: When required by law, to protect our rights, or to investigate fraud or security issues;
  • Business Transfers: In connection with a merger, acquisition, or sale of our assets, subject to this Privacy Policy.

5. Your Choices and Controls

Profile & Communications: You can view and update your profile information at any time and opt out of promotional emails via the unsubscribe link.

Device Permissions: You may disable device permissions (e.g., health data access) in your device settings, though this may limit certain features.

Data Deletion: You can request deletion of your account and personal data by contacting us at app@betterullc.com. We will process your request unless retention is legally required.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is entirely secure; you acknowledge that transmitting data over the internet carries inherent risks.

7. Data Retention

We retain your personal information as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it promptly.

9. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Service, you consent to these transfers.

10. Changes to This Policy

We may update this Privacy Policy at any time. We will notify you of material changes via email or in‑app notice. Continued use of the Service after notification constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or requests about this Privacy Policy, please contact us at:

app@betterullc.com

By using BetterU, you acknowledge that you have read and understood this Privacy Policy.

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